Payment methods
You can use the following payment methods with us:

  • PayPal or PayPal Express
  • Klarna Pay Now
  • Klarna Pay Later
  • Apple Pay
  • Google Pay
  • Debit and credit cards from Visa, Mastercard, American Express and UnionPay
  • iDeal
  • ShopPay
  • Bancontact
  • EPS

Shipping costs
You will receive an e-mail with your tracking information as soon as it is available. Please wait a few days for the tracking number to become active so that you can track your parcel accurately.

All international packages are subject to customs, duties and inspections. We are not responsible for duties, taxes, customs fees and any additional charges incurred during the shipping process.

Please note: If you refuse to accept the applicable fees and the package is deemed unclaimed, refused or otherwise rejected, Elevate Ease will not issue a refund or reship the order.

 DHL GoGreen Price* Shipping Time
Germany 5,00€ 2-4 business days
Austria 7,00€ 3-5 business days
Belgium, Netherlands, Luxembourg 10,00€ 3-6 business days
Rest of the EU 10,00€ 3-10 business days

*The price depends on the item weight and is finally displayed in the check-out process.

 

We currently do not ship to countries outside the EU. However, we are working hard to make our products available in more countries around the world.