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Sustainable Merchandise
From the start, our mission has been to create eco-friendly, modern clothing that respects both people and the planet. That's why we use only 100% GOTS-certified organic cotton and recycled materials, fulfilling all your promotion, merchandising, and branding needs.
Produce what is needed
Thanks to print-on-demand, textiles are printed only when ordered, preventing overproduction and resource waste. By shipping directly to the customer, we eliminate the need for store or warehouse transit, reducing CO2 emissions.
Eco-friendly printing machines & inks
Compared to traditional printing methods, our DTG printing machines consume up to 95% less water and 60% less energy, making them significantly more efficient and environmentally friendly.
Green Shipping
Our green shipping approach uses only recyclable materials for packaging, ensuring minimal waste. We partner with DHL GoGreen for deliveries, further reducing our carbon footprint and supporting sustainable logistics.
New Premium Basics are now available!
Frequently Asked Questions
When will my delivery arrive?
All orders are usually processed and shipped within 2 business days and will arrive within a maximum of 5 business days (Germany) or 10 business days (rest of the EU).
In exceptional cases, such as during high-demand periods (e.g., the holiday season) or if an item is out of stock, processing times may vary. We’ll keep you updated on the status of your order via email in any case!
I want to return something – what should I pay attention to?
You can return your order at any time within 14 days – no questions asked.
As long as the items are undamaged, you’ll get a full refund.
Make a return
- Enter the items you wish to return in the returns form. Please fill in all fields so that we can process your return as quickly as possible and there are no misunderstandings. The customer bears the costs for the return shipment.
- Place the items with the returns form in the parcel and pack it carefully.
Download Return Form - Please send your parcel to:
Elevate Ease
Heinrichstraße 16b
64653 Lorsch
Germany - We will process your return as quickly as possible. As soon as we receive your return, we will check it. If everything is in order, you will receive your money back within 1-3 working days via the payment method you selected when ordering.
- When you return the parcel, please keep the tracking number.
My item is damaged or broken. What should I do?
Please contact our customer service team with your order number. You can reach us via the contact-form down below or via email at info@elevate-ease.com.
I want to change, cancel, or withdraw my order. What should I do?
Please contact our customer service team with your order number. You can reach us via the contact-form down below or via email at info@elevate-ease.com.
